Shipping policy

1. Order Processing

Orders are processed only after successful payment confirmation.

  • Orders are dispatched within 8–10 working days from the date of purchase.

  • Our working days are Monday to Friday, excluding public holidays.

  • During product launches, festive seasons, exhibitions, or periods of high order volume, dispatch timelines may be extended. If this happens, we'll keep you informed.

2. Shipping, Address & Delivery

  • We currently ship across India.

  • Shipping is free on all prepaid orders within India.

  • We do not offer Cash on Delivery (COD). Orders are processed only after successful payment.

  • Once your order is dispatched, you will receive a shipment confirmation along with your tracking details via email or WhatsApp.

  • Please ensure that your shipping address, contact number, and email address are accurate while placing your order. Odyra will not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete details provided by the customer.

  • If an order is returned to us due to an incorrect address, an unavailable recipient, or failed delivery attempts, additional shipping charges may apply for re-dispatch.

  • If you require Express Shipping, please contact us before placing your order. Where available, we will be happy to arrange it. Any additional courier charges for express shipping will be borne by the customer.

3. Delivery Delays

While we strive to dispatch and deliver every order within the estimated timeline, delivery schedules may vary depending on your location and courier partner.

Delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions.

  • Public holidays.

  • Remote or non-serviceable locations.

  • Courier partner delays.

  • Natural calamities or other unforeseen events.

We appreciate your patience and understanding in such situations. If you have any questions regarding your order or shipment, feel free to reach out to us—we're always happy to help.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Email: contactusodyra@gmail.com
Brand Name: Odyra
Legal Entity: Odyra Lifestyle LLP

LLP IN no: ACJ-5578
Founders: Madhusmita Satapathy & Ankit Tripathy
Phone No: 9980756165, 8240719585